Built for the room. Ready for the moment.

Keep your
event moving

A little less chasing.
A lot more getting things sorted.

Connect the people in your event rooms with the team who can help. Simple QR reporting and a shared view of what needs attention.

For event organisers, production teams and venues.

FROM THE ROOM TO THE RESPONSE
Real screens. Fictional event.Room reporting + the Live tickets view.
Select either image for a closer look. ↗
Made for live event operationsRoom by room.Request by request.One shared picture.

FROM THE ROOM TO THE RIGHT RESPONSE

Help starts here.
The room keeps moving.

No hunting for a contact. No wondering whether someone has picked it up. A clear path from request to resolution.

01 / IN THE ROOM

Scan. Select. Submit.

A room-specific QR code opens the reporting page. Choose the kind of assistance needed and send the request, without a reporter account.

The room is already identified. ↗
02 / WITH THE TEAM

See what needs attention.

The operational team has a shared request list, with room context and clear states: Open, Acknowledged and Resolved.

A shared view of the next action. ↗
03 / BACK TO THE EVENT

Close the loop.

Acknowledgement makes progress visible. The requester can follow their request through a private status link while the team works towards resolution.

Less uncertainty in the room. ↗

PART OF YOUR EVENT, RIGHT DOWN TO THE DETAILS

Your organisation.
Your client.
One cohesive experience.

You put care into how an event looks and feels. Asking for assistance should feel like a natural part of that experience, too.

Bring your organisation’s identity, your client’s brand or a dedicated event style to the room-reporting pages and printed QR signs. With logos, colours and fonts that reflect the event, the journey from the room to a request feels connected.

Let’s make it feel like your event ↗
CHOOSE THE IDENTITY FOR EACH EVENT

Your organisation

A consistent identity across the events you deliver.

Your client

Put the client’s brand at the heart of their event.

The event itself

A dedicated look for a summit, launch or one-off experience.

Choose the branding that suits each event, while keeping the assistance workflow familiar for your team.

YOUR EVENT. YOUR WAY OF WORKING.

You run the show.
We help with
the moving parts.

EventHelpDesk focuses on room and session operations. A practical place for assistance requests and the people responding to them.

Find the right setup for your event ↗
01

Your team in control.

With a self-managed setup, we host and maintain the system. Your team manages event information and user access.

SELF-MANAGED / DRY HIRE
02

A hand with the setup.

With managed delivery, EventHelpDesk helps with event data and user administration. We agree the support and access your event needs.

MANAGED DELIVERY

LET’S MAKE THE NEXT ONE RUN SMOOTHER

What’s coming
up on your calendar?

Tell us about your event, your rooms and your team. We’ll talk through whether EventHelpDesk is the right fit.

Let’s talk about it [email protected]